Privacy & Cookies Policy

1. Introduction

This Privacy Policy explains how I. VAMVAKOUSIS – I. SAMPSONIDIS O.E. (hereinafter referred to as “the Company”), located at 29 Chios Street, Ermoupoli, Syros, P.C. 84100, VAT No. 082944879, Tax Office Syros, phone +30 22810 82037, email info@korres-syros.gr, collects, uses, stores, and protects the personal data of users visiting or making purchases through its online store www.korres-syros.gr.

The Company fully complies with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Greek Law 4624/2019.

2. Data We Collect

When you visit or use our e-shop, we may collect the following data:

• Full name

• Shipping and billing address

• Contact telephone number

• Email address

• Payment details (never credit card numbers — payments are processed through secure banking gateways)

• Order history

• IP address and browsing cookies

This information is collected solely for the purposes of processing orders, communication, and improving our services.

3. How We Use Your Data

The Company uses personal data to:

• Process and deliver customer orders.

• Communicate with customers (order confirmations, updates, support).

• Issue tax documents and receipts.

• Improve website functionality and analyze traffic (e.g., through Google Analytics).

• Send newsletters and offers, only if the user has given explicit consent.

4. Data Retention

Your personal data is kept only for as long as necessary to fulfill the purposes for which it was collected (e.g., order processing, accounting obligations) and is securely deleted when no longer required.

5. Data Sharing

The Company does not share your personal data with third parties, except:

• Courier companies, for product delivery.

• Banks or payment providers, for secure transaction processing.

• Public authorities, when required by law.

All partners are bound by confidentiality and data protection agreements.

6. Your Rights

Under the GDPR, you have the following rights:

• Right of access to your personal data.

• Right to rectification of inaccurate or incomplete data.

• Right to erasure (“right to be forgotten”), where applicable.

• Right to restriction of processing.

• Right to data portability.

• Right to object to data processing.

To exercise any of these rights, you may contact us at info@korres-syros.gr.

7. Data Security

We apply all appropriate technical and organizational security measures (e.g., SSL encryption, restricted access, secure storage) to ensure the confidentiality and integrity of your personal data.

8. Cookies

Our website uses cookies to ensure its proper operation and to enhance the user experience.

What are cookies?

Cookies are small text files stored on your computer or device when you visit a website.

Types of cookies we use:

• Necessary cookies: required for the basic operation of the site (e.g., shopping cart).

• Analytics cookies: used to collect anonymous statistics about traffic and usage (e.g., Google Analytics).

• Functionality cookies: remember user preferences and settings.

• Marketing cookies: used for personalized promotions, only with your consent.

You can configure your browser to block or delete cookies; however, some parts of the website may not function properly as a result.

9. Policy Updates

The Company reserves the right to modify this Policy whenever necessary.
Any changes will be posted on this page with an updated “last revised” date.

10. Contact

For any questions or requests regarding your personal data, please contact us:

I. VAMVAKOUSIS – I. SAMPSONIDIS O.E.
29 Chios Street, Ermoupoli, Syros, P.C. 84100
+30 22810 82037
info@korres-syros.gr